Shipping policy

At Javylon, we are committed to delivering your orders quickly, safely, and reliably. This Shipping Policy explains how and when your orders are processed and shipped.

1. Shipping Destination

We currently ship to:

United States (USA)

We are continuously expanding and may add more countries in the future.

2. Shipping Cost

Standard Shipping: FREE
No hidden fees or additional shipping charges are applied at checkout

3. Processing Time

All orders are carefully prepared before shipping.

Processing time: 1–2 business days (Monday–Friday)
Orders placed after business hours or on weekends are processed the next business day

Once your order is processed, it is handed over to the shipping carrier.

4. Delivery Time

After processing, estimated delivery times are:

Standard Shipping: 3–5 business days (USA)

Please note that delivery times may vary slightly depending on location, carrier delays, or customs processing.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

You can use this tracking number to follow your order’s progress until it arrives at your address.

6. Shipping Delays

While we aim for fast delivery, delays may occasionally occur due to:

High order volume
Carrier delays
Weather conditions
Customs inspections (if applicable)

If your order is significantly delayed, please contact our support team.

7. Incorrect Address

Please ensure your shipping details are correct at checkout.

We are not responsible for:

Delays or losses due to incorrect or incomplete addresses
Orders delivered to the wrong address provided by the customer

If you notice an error, contact us immediately and we will do our best to help.

8. Lost or Stolen Packages

Javylon is not responsible for packages marked as “delivered” by the carrier but lost or stolen afterward.

If this happens, we recommend:

Checking with neighbors or your local post office
Contacting the shipping carrier directly

We will still assist you where possible.

9. Contact Us

If you have any questions about shipping, feel free to contact us:

Javylon
📍 Via Gioconda 5, 94013 Leonforte Enna, Italy
📧 bringmeowmaxtin4586@gmail.com
📞 +39 378 030 5527